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Seize the Day—Don’t Let Youth Slip Away—The Elite Training for Ouno Doors and Windows Comes to a Successful Conclusion

2022-07-27

Seize the Day—Don’t Let Youth Slip Away—The Elite Training for Ouno Doors and Windows Comes to a Successful Conclusion

How to build a creative team

An outstanding team with strong execution and cohesion?


Before the course began, Feng Qijing, Chairman of Ouno Doors and Windows, delivered a speech, warmly welcoming Teacher Shen Huanqin and his team. He expressed his appreciation for the learning enthusiasm of all the distinguished attendees and said he was eagerly looking forward to the upcoming sessions.

Teacher Shen divides the practical application of business management into three stages: process management, service management, and team management.

 

1. Process Management

What is the biggest fear when it comes to the execution of business processes?

 

Changeable from morning to night

 

When leaders have greater authority, the power of processes diminishes. When leaders have less authority, the power of process standards grows stronger.

 

What is a successful management model?

 

  Achieve the Four Modernizations and Four Possibilities:

Four Modernizations = Standardization + Process Optimization + Tabulation + Institutionalization

Four “Kes” = Operable + Inheritable + Multiplicable + Replicable

 

Ensure leadership focuses on managing people and driving execution; let processes manage tasks, maximizing efficiency and controlling key time points.

 

To reach champion-level management, you must excel at daily management.

 

To maximize daily detail management efficiency, you must achieve: daily coordination, daily planning, daily auditing, daily performance evaluation, and daily public relations.

2. Service Management

 

Emphasizing service marketing aims to enhance customer satisfaction.

 

To build core competitiveness in service, we must master the three levels of service excellence. 1. Satisfy the customer. 2. Surprise the customer. 3. Move the customer!

 

To build a champion team that delivers exceptional service and boasts high execution capabilities, the five-step framework for enhancing service efficiency is indispensable: 1. Responsibility Mindset—The Foundation of Service (Lead by Example). 2. Results-Oriented Mindset—The Soul of Service. 3. Wolf-Pack Mentality—The Spirit of Service. 4. High Standards and Strict Requirements—The Goal of Service. 5. Gratitude Mindset—The Sustaining Motivation for Service.

 

 

3, Team Management

 

Only by respecting heroes can we inspire more heroes.

 

The champion team must have: unified thinking, unified goals, and unified actions.

 

It doesn't matter how much you learn—what truly matters is how much you can put into practice.

To better enhance team spirit and cohesion.

Promote harmonious communication among teams,

Strengthen the spirit of collaboration and mutual assistance among teams,

Hone the team's willpower and endurance,

We’ve also scheduled a PK competition among the management teams for this training.

Time is like a reflection in water—before you know it, another day has passed.

Despite all our reluctance to see it end, no gathering lasts forever. As the champion team has been crowned, this course is now coming to a close.

We empower our customers externally and build a strong, high-performing team internally. Through continuous professional development, the integration of theory and practice, and highly efficient elite training programs, our Ouno Doors & Windows experts have gained a clearer understanding of how to effectively implement our brand’s strategy at the point of sale—all in order to provide you with even better service.